What is OFOAX?

OFOAX is an online classifieds ads listing service where buyers meet sellers.

How to post ad?

Create an account on OFOAX from App or website then click on the (Post Your Ad) Button then fill out the form according to your ad then submit it, after approval ad will be published.

What are Payment Methods?

• OFOAX offers various payment options for convenient and secure transactions.
• Payment methods include Visa, MasterCard, credit or debit card, Jazz Cash Shop, Jazz Cash Wallet, and Pay Through Cash (only in Lahore, Karachi, Islamabad, Rawalpindi).
• All credit and debit cards are supported when using the "Pay with card" option.
• Debit cardholders can use the "Pay with card" option as long as their card supports online purchases.
• OFOAX has implemented Verified by VISA and MasterCard Secure Code to combat online fraud.
• During transactions, customers will need to enter their 3D Secure password.
• Customers can register for Verified by Visa and MasterCard Secure Code by visiting their card issuer's website or during the checkout process.
• After registration, customers must enter their password whenever shopping online with any retailer that displays the Verified by Visa and MasterCard Secure Code logos.
• If you have any issues with registration, please contact your card issuing bank directly.
• For further assistance, you can contact OFOAX's helpline at 03162712294 or connect with their Live Chat support.

Reserved Copyright and Trademark of OFOAX

You can't copy anything of OFOAX.

What is Copyright and Trademark?

How can I contact a Seller?

The way to buy stuff on OFOAX has changed quite a bit. Firstly, you will not be able to reach a seller unless you're logged into OFOAX. Everyone must have a profile for security. Once logged in, you can scroll through ads to your heart's content. If there's anything that tickles your fancy, you can start a Chat right on the ad Why send a message through OFOAX.com? Because it is the surest, recommended source of contact. Remember! The Seller can always block your messages, so the lack of response to your request is the result of a decision of the Seller, not a system error. For further assistance, you may call our helpline 03162712294 or connect to us via Live Chat.

How can payment refunds/cancellations at OFOAX?

• 1. How can I cancel the payment?

  If you have started the payment flow, but would like to abort it, you can go back to the feature selection page of OFOAX / to OFOAX via the “back arrows” in the browser / the application.

  You can restart a new payment flow by clicking “Pay” on the feature selection page on OFOAX.

  2. Why does OFOAX only refund to the same payment card?

  It is a condition of the card schemes (VISA, Mastercard) that all refunds must be processed onto the same card as the original payment was made in order to help reduce fraudulent activity on cards. OFOAX must comply fully with all card scheme rules in order to be able to accept these card types.

  3. Can I get a refund for any package/order?

  The payment made for any order/package is non-refundable if the pertinent Ad doesn't meet our posting guidelines. Additionally, no refund is possible if the account is blocked due to a breach of our rules.

  
  For further assistance, you may call our helpline 03162712294 or connect to us via Live Chat.

How to buy Featured Ads Business Packages?

• If you are a business user, you can save more & sell faster by availing heavy discounted OFOAX Featured Ad Business Packages.
  
  Step 1: Open the OFOAX app, go on ‘Account’ & select ‘My Membership’ & then 'Show more Packages'.
  
  Step 2: Select the package of your choice that meets the needs of your business. Different packages are available for the 7 days, 14 days & 30 days Featured Ads.
  
  Step 3: Choose a payment method from the options available & fill in the required details.
  
  Step 5: After payment, your package will become active.
  
  Grow your business with us!
  
  For further assistance, you may call our helpline 03162712294 or connect to us via Live Chat.

Where can I check status of my Feature Ads?

Step 1: Go to ‘Account’ & select the ‘My Membership’ option to check the status of your Featured Ads. Step 2: You will be able to see your active, scheduled & expired Featured Ads. For further assistance, you may call our helpline 03162712294 or connect to us via Live Chat.

What are Featured Ads?

• Featured Ad is a premium marketing service from OFOAX which allows you to display your Ad on top of the list to increase the ad’s visibility, to reach more buyers & for you to sell faster. Your ad will remain on top of the list for many days, depending on the package you purchase with a ‘Featured’ tag.
  
  How does it work?
  
  The featured Ad is eye-catching and distinguishable from the normal Ad in the following manners:
  1. Featured Ad appears on the top of the search results, in a separate section.
  
  2. Featured Ad contains a “Featured” tag.
  
  Featured ads for 7 days
  

  • Reach up to 5X more buyers
  • Sell 2X faster

  
  Featured ads for 14 days
  

  • Reach up to 10X more buyers
  • Sell 3X faster

  
  Featured Ad for 30 days
  

  • Reach up to 20X more buyers
  • Sell 6X faster

  
  For further assistance, you may call our helpline 0800-10101 or connect to us via Live Chat.

What is the role of OFOAX in Transactions?

OFOAX does not mediate in transactions. Just provides a platform where Buyers & sellers meet. Finalization of payment, meeting, and all other details are agreed upon only between the Buyer and Seller.

What are Payments general information?

• 1. Is it safe to use my credit card? Is my information secure?

  OFOAX is committed to ensuring that your personal details will be kept safe at all times and has a number of fraud prevention measures in place. You will be asked to provide information to ensure that your card is not being used fraudulently online.

   

  2. How do I make a payment on the website?

  When you are ready to proceed to the checkout, follow the steps given so that we can confirm all your details, including payment authorization. We will then acknowledge your order by taking you to a confirmation screen that will let you know if your payment was processed successfully. We will also issue an invoice which you can find in the user area.

   

  3. Why do we need your card security code?

  We ask for the security code from your payment card to prevent the fraudulent use of your account. This is printed on your card but is not embossed or in the magnetic strip, so only the person in possession of the card should know the code.

   

  4. How can I confirm that a payment has been made?

  After a payment is processed, you will be taken to a confirmation screen that will let you know if your payment was processed successfully or if there was a problem processing your payment. In case of a successful transaction, we will issue an invoice which you can find in a user area. You should also see a transaction in your bank account transaction history.

   

  5. What happens with my selected product?

  Your selected product will only be applied once you have successfully paid for it.

   

  6. Where can I find a list/history of all my orders and payments on OFOAX?

  This can be found under "Payments" section. You will find a list of your orders and payments on OFOAX, including the following information like date of purchase or order ID that is helpful for communication with OFOAX customer support.